Voice and Conversational Marketing: Engaging Customers Through Voice Assistants and Chatbots

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  • Author: Global Marketing Institute
  • Level: Foundational
  • Study time: 8 Weeks
  • Video time: 8 hours
  • Exams: 1
Course overview

Explore how voice and conversational marketing can enhance customer interactions. Learn how to use voice assistants, chatbots, and AI-driven tools to engage customers and provide personalized experiences that increase conversions.

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Certification included

Gain certification in voice and conversational marketing, demonstrating your ability to engage customers through voice assistants, chatbots, and other AI-powered tools. Learn how to create personalized, automated interactions that enhance customer experiences and increase conversion rates.

What's included?

  • 8 Chapters
  • 1 Certification
  • 23 Questions
  • 33 Videos
  • 17 PDFs

Become a Voice Marketing Specialist

Voice Marketing Specialists focus on creating marketing strategies for voice-enabled devices like Alexa and Google Assistant. You’ll design conversational experiences and branded skills to engage users, ensuring that your voice marketing initiatives drive brand awareness and enhance the customer experience through voice interaction.

Personal brand


Voice and conversational marketing skills improve your personal brand by positioning you as an expert in next-generation marketing. This course teaches you how to use voice assistants and chatbots to engage customers, creating seamless, interactive experiences that drive customer satisfaction and brand loyalty.

Meet the ORGANIZATION

Global Marketing Institute

The Global Marketing Institute (GMI) is dedicated to advancing the marketing industry on a global scale. Through its comprehensive selection of courses, certification programs, and networking opportunities, GMI aims to empower marketing professionals at all stages of their careers. Whether you're a student, emerging talent, or seasoned industry leader, GMI provides resources and tools tailored to enhance your skills, stay up-to-date with the latest marketing trends, and support your career growth. With a focus on inclusivity, cutting-edge knowledge, and global reach, GMI strives to set the standard for excellence in marketing education and professional development.

Patrick Jones - Course author
Become Qualified in

Voice and Conversational Marketing: Engaging Customers Through Voice Assistants and Chatbots

Become qualified in voice and conversational marketing by learning to design strategies for engaging customers through voice assistants and chatbots. This course teaches you how to create interactive, user-friendly experiences that improve customer engagement and drive conversions through voice-based technologies.

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