Service Excellence
Join today
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Author: AION Academy
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Level: Intermediate
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Study Time: 32 hours
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Reading Time: 12 hours
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Exam: 1
Course overview
Become certified in the introductory aspects of service excellence, including common terms, the service delivery cycle, how to maintain high service standards, and the latest trends in customer service excellence.
Certification included
Master the essential tools needed to step into any customer-facing role and excel from the start. Acquire the skills that define true professionalism in delivering outstanding service.
What's included?
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40 Chapters
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1 Certification
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30 Questions
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15 PDF
Become an Inventory Manager
You will learn how to develop, organize, and implement a service excellence strategy, analyze and measure the effectiveness of your service practices, communicate empathetically, and set a strategic framework for consistently exceeding customer expectations.
Personal Value
You will also acquire the skills to translate the concepts introduced into actionable strategies, enabling you to optimize your service delivery processes and enhance customer satisfaction, loyalty, and business reputation through service excellence.
Online Course
Service Excellence
Become certified in the introductory aspects of service excellence, including common terms, the service delivery cycle, how to maintain high service standards, and the latest trends in customer service excellence.
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