Hotel Management 101: Operations and Guest Experience
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Author: Global Hospitality Institute
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Level: Foundational
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Study time: 8 Weeks
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Video time: 8 hours
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Exams: 1
Gain essential knowledge of hotel management. Learn to oversee daily operations, manage housekeeping, and enhance guest satisfaction. This course provides the foundational skills needed to deliver exceptional services and operate hotels efficiently, preparing you for a career in the hospitality industry.
Earn certification in hotel operations, equipping you with foundational knowledge to manage hotels effectively and enhance guest experiences.
What's included?
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8 Chapters
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1 Certification
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23 Questions
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33 Videos
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17 PDFs
Become a Hotel Operations Manager
Lead all aspects of hotel operations, including housekeeping, front desk services, and food and beverage management. Ensure seamless daily functioning, optimize guest satisfaction, and drive operational efficiency to maintain a competitive edge in hospitality.
Personal brand
Enhance your personal brand as a leader in hotel operations. Highlight your expertise in managing daily functions, optimizing guest satisfaction, and ensuring seamless service delivery. Position yourself as a trusted professional capable of leading successful hotel teams.
Global Hospitality Institute
The Global Hospitality Institute (GHI) is committed to elevating the hospitality industry worldwide. Through its extensive range of courses, certification programs, and networking events, GHI strives to empower hospitality professionals at every stage of their careers. Whether you're a student, an emerging talent, or an experienced industry leader, GHI offers resources and tools designed to enhance skills, keep pace with industry innovations, and support career advancement. With a focus on inclusivity, state-of-the-art knowledge, and international impact, GHI aspires to set the benchmark for excellence in hospitality education and community development.
Hotel Management 101: Operations and Guest Experience
Become a Hotel Operations Manager by mastering daily operational functions, guest service optimization, and team management. Gain the expertise to lead hotel teams and deliver outstanding guest experiences.
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