Customer Relationship Management (CRM)
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Author: AION Academy
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Level: Intermediate
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Study Time: 32 hours
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Reading Time: 12 hours
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Exam: 1
Course overview
Become certified in the introductory aspects of customer relationship management (CRM), including common terms, the CRM cycle, how to maintain customer engagement, and the latest trends in CRM technologies and practices.
Certification included
Master the essential tools needed to step into any CRM role and excel from the start. Acquire the skills that define true professionalism in managing customer relationships effectively.
What's included?
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40 Chapters
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1 Certification
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30 Questions
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15 PDF
Become an Inventory Manager
You will learn how to develop, organize, and implement a CRM strategy, analyze and measure the effectiveness of your customer relationship practices, manage customer data, and set a strategic framework for enhancing customer satisfaction and loyalty.
Personal Value
You will also acquire the skills to translate the concepts introduced into actionable strategies, enabling you to optimize your CRM systems and enhance business growth through effective relationship management, customer retention, and personalized service.
Online Course
Customer Relationship Management (CRM)
Become certified in the introductory aspects of customer relationship management (CRM), including common terms, the CRM cycle, how to maintain customer engagement, and the latest trends in CRM technologies and practices.
Write your awesome label here.
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