Crisis Communications: Managing Communication During a Crisis

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  • Author: Global Marketing Institute
  • Level: Foundational
  • Study time: 8 Weeks
  • Video time: 8 hours
  • Exams: 1
Course overview

Understand how to manage communications during a crisis. Learn how to craft transparent, effective messages, handle media relations, and restore your brand’s reputation while maintaining public trust during challenging situations.

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Certification included

Obtain certification in crisis communications, showcasing your ability to manage communication in challenging situations, protect brand reputation, and maintain trust through transparent and effective messaging during crises.

What's included?

  • 8 Chapters
  • 1 Certification
  • 23 Questions
  • 33 Videos
  • 17 PDFs

Become a Crisis Communication Manager

A Crisis Communication Manager handles the dissemination of information during a crisis. You’ll craft clear, consistent messaging to maintain brand reputation, manage public perception, and ensure communication aligns with company values, protecting trust and mitigating any potential damage during challenging situations.

Personal brand


Crisis communication skills are essential to maintaining a positive personal brand during challenging times. This course teaches you how to manage sensitive situations with transparency and integrity, strengthening your reputation as a trusted professional who can handle adversity gracefully. You will also learn how to put the ideas presented to you into action and build your own personal brand through content marketing.

Meet the ORGANIZATION

Global Marketing Institute

The Global Marketing Institute (GMI) is dedicated to advancing the marketing industry on a global scale. Through its comprehensive selection of courses, certification programs, and networking opportunities, GMI aims to empower marketing professionals at all stages of their careers. Whether you're a student, emerging talent, or seasoned industry leader, GMI provides resources and tools tailored to enhance your skills, stay up-to-date with the latest marketing trends, and support your career growth. With a focus on inclusivity, cutting-edge knowledge, and global reach, GMI strives to set the standard for excellence in marketing education and professional development.

Patrick Jones - Course author
Become Qualified in

Crisis Communications: Managing Communication During a Crisis

Gain qualifications in crisis communications by learning how to manage sensitive situations and maintain your brand’s reputation during a crisis. This course teaches you how to craft clear, transparent messages and manage media relations in high-pressure scenarios.

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